Privacy Policy
1. Who We Are
Legal name: EKUZO Inc
Entity type: Delaware C Corporation
Address: 5617 Dolores Street, Houston, Texas 77057
Website: ekuzo.gg
2. Scope of This Policy
This policy applies to information collected through:
EKUZO enrollment forms and communications
Live coaching sessions and team coordination
Our website and basic analytics
Email and program communications
EKUZO is a service-based program, not a consumer software platform. Parents and schools are the customers and decision-makers. Students participate as minors under adult consent.
A. Parent / Guardian Information
We may collect:
Full name
Email address
Phone number (if provided)
Payment information (processed securely by a third-party provider)
Communication preferences
We do not store full payment card numbers on EKUZO systems.
B. Student Information
We may collect:
Student full name
Age range
Games played
Availability windows
Team placement information
School name (for school-based programs)
During programs, EKUZO coaches also maintain coaching notes (for example: progress, communication patterns, and areas of growth) to support personalized development and continuity across sessions.
C. Live Session Data (Voice, Video, Chat)
EKUZO programs are delivered through live, coach-led sessions, currently using Discord.
As part of providing the service:
Sessions include voice and video participation
Text and voice communication may occur between teammates
All sessions are recorded for safety, quality assurance, and coaching continuity
Team Discord spaces are actively moderated
These recordings are used to:
Support coach training and accountability
Ensure student safety
Review incidents if concerns are raised
Improve program quality
They are not used for advertising or unrelated purposes.
D. Technical & Website Information
When you visit ekuzo.gg, we may collect limited technical data such as:
IP address
Browser type
Pages visited
General usage patterns
This information is collected through standard analytics and cookies (see Section 8).
4. How We Use Information
We use information to:
Deliver and operate EKUZO programs
Place students on appropriate teams
Support coaching, development, and safety
Communicate schedules, updates, and program information
Process payments and enrollment
Maintain records required for safety and accountability
Improve our programs and services
We do not sell personal information.
A. Service Providers
We use trusted third-party providers to operate our programs, including:
Discord – for live coaching sessions and team communication
Stripe – for payment processing
Email and infrastructure providers that support communications and operations
These providers receive only the information needed to perform their services and are expected to protect it appropriately.
B. Schools
When EKUZO programs are delivered through schools, we may share relevant enrollment or participation information with the partnering school, consistent with the school’s role and parental consent.
C. Legal or Safety Reasons
We may disclose information if required to:
Comply with legal obligations
Protect the safety of students, families, coaches, or the public
Investigate or respond to serious concerns
6. Children’s Privacy & Parental Role
EKUZO programs are designed for minors, and we take that responsibility seriously.
Parents or guardians provide consent for participation
Parents remain the responsible parties for decisions related to their child
Students do not create independent consumer accounts with EKUZO
Coaches and staff are trained to work with minors in supervised environments
We take steps to design programs, communications, and data practices with children’s safety and well-being in mind.
7. Communications & Email Preferences
Parents and schools may receive:
Transactional communications (required): schedules, enrollment confirmations, safety updates
Program updates related to active participation
Optional newsletters or announcements
You may opt out of non-essential emails at any time using standard unsubscribe methods. Transactional communications cannot be disabled, as they are required to deliver the service.
8. Cookies & Analytics
EKUZO uses basic cookies and analytics to understand how our website is used and to improve it.
Cookies help us:
Understand which pages are helpful
Improve site performance
Avoid technical issues
You can control cookies through your browser settings. Disabling cookies may affect site functionality but will not affect program participation.
9. Data Retention
EKUZO retains records, including coaching notes and session recordings, for up to five (5) years.
We do this to:
Support long-term safety and accountability
Address delayed concerns or incidents
Maintain consistent coaching records
When information is no longer needed, we take reasonable steps to delete or anonymize it.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information, including:
Access controls
Secure systems and vendors
Staff training and oversight
No system is perfectly secure, but we work to protect information appropriate to the nature of our programs and the sensitivity of working with minors.
11. Parent Rights: Access, Updates, and Deletion
Parents or guardians may request to:
Access information we have about their child
Correct inaccurate information
Request deletion of certain records (including coaching notes), subject to our retention obligations
Requests can be made by contacting us at the email below. We may need to verify your identity before responding.
12. U.S. Operations & California Privacy Rights
EKUZO is a United States–based organization and currently operates its programs primarily within the United States. We do not actively market or offer programs in the European Union.
California Residents
If you are a California resident, you may have additional rights regarding access to and deletion of personal information under California law.
Consistent with this Privacy Policy:
EKUZO does not sell personal information
Parents or guardians may request access to or deletion of information about their child
Requests are handled as described in Section 11 above
We will respond to verified requests in accordance with applicable law and our role as a service provider to families and schools.
13. Media, Photos, and Recordings
EKUZO may occasionally share photos, clips, or quotes from programs to reflect the experience.
We aim to obtain parental permission before public use
Session recordings are primarily for internal safety and quality purposes
We do not sell or license student likenesses for advertising
Separate consent may apply where required.
© All rights reserved.
